" /> Issues – Cut Consumer Costs

Americans need and want greater upfront transparency about what health plans do and do not cover and the costs they will incur. As an advocate for consumers, Consumers for Quality Care is highlighting some of those areas at the emergency department, in the hospital and at the pharmacy counter that the health care industry can and should address to provide increased clarity, and cost savings to health care consumers.

Those areas include:

  • Emergency Department Policies: Some insurers are instituting policies that would force policy-holders to pay for an emergency room visit if they later deem it a non-emergency, meaning patients will likely delay or go without emergency care rather than risk being unexpectedly required to pay ED costs out-of-pocket.
  • Hospital Pricing: Hospital care is the largest single component of national health care spending in the U.S. Surprise bills, billing errors and vast swings in average prices for similar tests and procedures underscore the need for transparency in hospital pricing.
  • Pharmacy Counter Issues: Practices like restricting pharmacists from informing customers about lower prices or preventing copay coupons from counting against consumer deductibles put patients in the middle of industry disputes about price and transparency. 

View the Infographic

Americans desire for more clarity and transparency within the health care industry

Would Help
Would Not Matter
Don't Know

Clarity on what health care providers and medicines are covered by your insurance

77%
15%
8%

Clarity on your out of pocket costs at hospitals

76%
16%
8%

Clariity on your out of pocket costs for prescriptions

74%
18%
8%

How often and why payments for specific health treatments prescribed by your doctor are denied by insurers

73%
17%
10%

What health services providers charge you, versus what those services cost providers

66%
23%
11%

Financial assistance plans offered by pharmaceutical companies to consumers

65%
23%
11%

How much health providers or insurers pay for drugs compared to the cost to you

62%
27%
11%

How much it costs pharmaceutical companies to research and make new drugs

46%
40%
14%

How much pharmaceutical companies spend advertising drugs

45%
42%
13%